Terms of Service
Last updated: 24 August 2026
1. Introduction
These Terms of Service govern your use of the Haringey Emergency Repairs website (https://haringeyemergencyrepairs.co.uk) and our emergency repair services. By using our website or contacting our emergency response service, you agree to these terms.
2. Our Services
Haringey Emergency Repairs provides:
- Emergency plumbing and water damage response
- Electrical fault emergency response
- Emergency roof repairs (slate, lead, tiles)
- Chimney and masonry emergency repairs
- Drainage incident response
- Repair and reinstatement services
Service Area: Haringey, Crouch End (N8), Muswell Hill (N10), Wood Green (N22), Tottenham (N15, N17)
3. Emergency Response
Our emergency response service operates 24/7. When you contact us:
- We will ask about the emergency, property address, property type, and safety conditions
- We route the appropriate trade response based on the issue and location
- Our team makes the property safe first
- Permanent repairs are completed following initial make-safe
4. Pricing and Payment
Emergency repair pricing varies based on:
- Nature and severity of the emergency
- Time of call-out (standard hours, evenings, weekends, bank holidays)
- Required materials and labour
- Access conditions
A quote or estimate will be provided before non-emergency work proceeds. Payment terms will be agreed at the time of service.
5. What We Do Not Cover
We handle emergency structural stabilization and make-safes. We are NOT for:
- Minor cosmetic painting
- Cosmetic renovations unrelated to emergency damage
- Non-urgent home improvements
6. Insurance Work
We work directly with insurance companies for make-safe repairs where applicable. You are responsible for confirming insurance coverage and paying any applicable excess.
7. Access and Safety
You must ensure:
- Safe access to the property
- Disclosure of known hazards (asbestos, structural instability, etc.)
- Appropriate permissions (landlord, managing agent, etc.)
8. Limitation of Liability
Our liability is limited to the value of the services provided. We are not liable for:
- Consequential or indirect losses
- Loss of profits or business interruption
- Damage caused by pre-existing conditions not disclosed to us
Nothing in these terms limits our liability for death or personal injury caused by our negligence.
9. Cancellation
Once a trade professional has been dispatched, cancellation fees may apply. Emergency call-outs that have commenced are chargeable even if you cancel.
10. Website Use
You agree to use this website only for lawful purposes. You must not:
- Use the site in any way that causes damage or impairment
- Attempt to gain unauthorised access to the site
- Collect or harvest any information from the site without permission
11. Intellectual Property
All content on this website (text, graphics, logos, images) is the property of My Trusted Builder Ltd and is protected by copyright law.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of external websites.
13. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms
We may update these terms from time to time. The latest version will always be available at this URL.
15. Contact Us
For any questions about these terms, please contact us:
Phone: 07458 148224
Company: My Trusted Builder Ltd
Company Number: 15826076